I'm Michael Lowry, an AI-first design leader driving digital transformation with a focus on AI strategy, organizational excellence, and bottom-line results

I've spent 15+ years learning how to build and scale design organizations in complex enterprise environments. At Thomson Reuters, I learned global team leadership. At Fidelity Investments, I learned to operate at the VP level with large budgets and teams. At NetDocuments, I proved I could build a design function from zero and drive competitive advantage. What's Next? I’m seeking an influential Director role focused on AI -first products and design organization transformation.

LEADERSHIP ESSAYS
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Design leaders who understand where AI helps and where human judgment stays essential build stronger organizations.

Photo of design team

Developing design teams that deliver business impact while adapting to constant change.

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Over 15 years of leading design teams, I've developed an approach to authentic leadership grounded in eight core principles.

CORE COMPETENCIES

Leadership: Design Organization Building | Digital Transformation & Change Management | Executive Stakeholder Management | Budget & Financial Planning | Remote & Distributed Team Leadership | AI Product Strategy

Design Excellence: Design Systems Architecture | DesignOps & Team Scaling | User Research Programs | Data-Driven Design Strategy

Business Impact: Revenue Generation & ARR Growth | Accessibility & Compliance | Design-Led Business Transformation | Competitive Intelligence & Market Analysis

Technical Proficiencies: Figma | ChatGPT & Claude (AI Integration) | Miro | Pendo | Aha! | Design Systems | Prototyping

PROFESSIONAL EXPERIENCE

Product Design Consulting

Consultant | Remote | September 2025 - Present

Product strategy and design for AI-native medical and financial platforms.

45% Vision/Strategy | 15% Management/Coaching | 0% DesignOps | 40% Direct Contribution

NetDocuments

Senior Director, Product Design | Remote | January 2022 - August 2025

Led a 10 member design team and comprehensive design strategy for a leading legal technology platform, building and scaling the design organization from the ground up while pioneering AI integration that delivered impactful business outcomes.

45% Vision/Strategy | 25% Management/Coaching | 20% DesignOps | 10% Direct Contribution
 

Fidelity Investments

Vice President, User Experience Design | Boston, MA | January 2018 - June 2021

Led 20+ designers through comprehensive digital transformation and Agile business transformation for Fidelity's Wealth Management platform, managing $3M+ annual design budget and delivering measurable ROI through improved customer experience metrics.

27% Vision/Strategy | 35% Management/Coaching | 35% DesignOps | 3% Direct Contribution

Director, User Experience Design | Boston, MA | December 2014 - December 2017

Led 7+ designers in ground-up creation of Fidelity Go, #1-rated automated savings and investment solution for digital natives, pioneering responsive design systems and agile delivery processes.

35% Vision/Strategy | 25% Management/Coaching | 25% DesignOps | 15% Direct Contribution

Director, User Experience Design | Boston, MA | June 2012 - November 2014

Led 5 designers and front-end developers in creation of comprehensive multi-device design system for Fidelity Institutional products, establishing scalable design standards and practices.

35% Vision/Strategy | 35% Management/Coaching | 20% DesignOps | 10% Direct Contribution